Gonen, LLC

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Terms and Conditions

Welcome to Gonen, LLC. These Terms and Conditions ("Terms") govern your use of our services and website. By engaging our services or accessing our website, you agree to these Terms. Please read them carefully:

1. Services

Scope: Gonen, LLC provides security, investigative, and related consulting services. The specific terms of service will be outlined in a separate contract or agreement.
Client Responsibilities: You agree to provide accurate, complete, and timely information required for us to perform our services effectively.
Service Limitations: While we strive to provide the highest quality services, no security system or investigation can guarantee absolute results. We are not liable for any losses resulting from services provided under these Terms.

2. Fees and Payment

Payment Terms: All fees for services will be outlined in a separate agreement or contract. Payments are due as specified, and failure to pay may result in suspension or termination of services.
Refund Policy: Fees for services rendered are non-refundable unless otherwise agreed upon in writing.

3. Confidentiality

Client Information: We are committed to protecting your confidential information. All data provided to us will be handled in accordance with our Privacy Policy and applicable laws.
Non-Disclosure: Both parties agree not to disclose any confidential information shared during the course of the services, except as required by law.

4. Intellectual Property

Ownership: All content, materials, and methods used by Gonen, LLC are the intellectual property of the company unless otherwise specified. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.
Client Materials: Any materials provided by the client remain their property. Gonen, LLC will use these materials solely for the purpose of providing the agreed-upon services.

5. Liability

Limitation of Liability: Gonen, LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, security breaches, or investigative outcomes.
Indemnification: You agree to indemnify and hold Gonen, LLC harmless from any claims, damages, or losses arising from your use of our services, except where such damages result from our gross negligence or willful misconduct.

6. Termination

By Client: You may terminate the services at any time by providing written notice. Fees for services rendered up to the point of termination are non-refundable.
By Gonen, LLC: We reserve the right to terminate or suspend services if you breach these Terms, fail to pay fees, or for other reasons at our discretion.

7. Governing Law

Jurisdiction: These Terms are governed by and construed in accordance with the laws of the state in which Gonen, LLC is based, without regard to its conflict of law principles.
Dispute Resolution: Any disputes arising out of or related to these Terms will be resolved through mediation or arbitration in the specified jurisdiction before resorting to litigation.

8. Changes to Terms

Modification: Gonen, LLC reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes your acceptance of the new Terms.

9. Contact Information

Inquiries: For any questions or concerns regarding these Terms, please contact us at:

Email: Phil@GonenLLC.com

By using Gonen, LLC's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Return and Refund Policy

At Gonen, LLC, we are committed to providing high-quality security and investigative services. Due to the nature of our work, we have a strict No Return and No Refund Policy. Please read the following terms carefully.

1. No Returns

Service-Based Nature: Our services, including security consultations, investigations, and related professional services, are intangible and cannot be returned once they have been rendered.
Final Sale: All services provided by Gonen, LLC are considered final once delivered. We do not accept returns or exchanges for any services performed.

2. No Refunds

Non-Refundable Fees: All fees paid to Gonen, LLC for services rendered are non-refundable. This applies to both one-time fees and ongoing service agreements, regardless of the outcome or completion status of the services.
Deposits and Retainers: Any deposits or retainers paid in advance for services are non-refundable and will be applied toward the cost of the services provided.

3. Service Cancellation

Client-Initiated Cancellation: If you choose to cancel services after they have been initiated, no refund will be provided for the services rendered up to the point of cancellation.
Company-Initiated Cancellation: In the rare event that Gonen, LLC must cancel services for reasons beyond our control, any fees paid for services not yet rendered may be eligible for a refund at our discretion.

4. Exceptions

Extenuating Circumstances: In exceptional cases where extenuating circumstances apply, we may consider a partial refund. Such decisions are made solely at the discretion of Gonen, LLC and are handled on a case-by-case basis.
Legal Requirements: Any exceptions to this policy required by applicable law will be honored.

5. Disputes

Dispute Resolution: If you have any concerns or disputes regarding our services, we encourage you to contact us directly to discuss the matter. We are committed to resolving disputes amicably and professionally.

6. Contact Information

Inquiries: For questions or concerns about this No Return and No Refund Policy, please contact us at:\

Email: Phil@GonenLLC.com

By engaging Gonen, LLC's services, you acknowledge that you have read, understood, and agree to this No Return and No Refund Policy.

Terms and Conditions

Return and Refund Policy

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